Has anyone figured out a way around this, or am I going to be forced to pay this fee? As the maker of Quicken/Quick Books (Intuit) moves towards improving its products, services, and security, the retirement of older versions of software is necessary.Brief background: The download worked fine in July when we reconciled 2nd Quarter.Prior to that date, we used 2011 Pro for PC and did not have an issue.My husband and I had been using Quicken to organize our finances with Bank One (downloading it from their online site).Now Bank One has changed over to Chase and we need to update our records in Quicken.There may be a situation in which the One-Step Update process does not work.You can still update Quicken by following the manual update process, however.
I'm trying to save money, not spend it on a program I already have!You can usually use One Step Update to check for and install updates. Follow these steps: If there is a Quicken software update available, a window will open that explains what is included in the update, as well as instructions for downloading the update.Running an update requires that Quicken be exited—your work will be saved when closing Quicken.Error reads: Problem Connection (name of hte window that pops up)Sorry, we've run into a problem. up in the right hand corner of your Quickbooks - ' data-inline-edit-type='wysiwyg' data-inline-edit-url='/answers/2262115' id='inline_edit_answer_2262115_body' Not sure why it would work any different. Direct Connect (what we've been using for years and we're spoiled since it had been working so well) - full bi-directional sync.Quickbooks is having trouble connecting to Chase your options: Try again later (which we have)OL301 Chase sent an error message. Why would it support TLS 1.2 and normal 2 way sync would not. This is what we're waiting on a patch from Intuit for, due to POODLE and other security concerns. This may be a work around until Direct Connect is fixed.For more information, visit the software retirement page.